Returns & Exchanges
At Manoir Group, we want you to be completely satisfied with your home furnishings. If a piece does not perfectly complement your space, you may return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and state the reason.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine condition.
Affix Shipping Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your package.
Receive Your Refund
Once our quality control team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing